Returns & Exchanges
At Maya & Henry’s, we want you to love every piece you purchase; if you are not completely satisfied, we offer 30-day returns on all unworn items with original tags attached. Please ensure garments are in their original condition to be eligible for a full refund or store credit.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Package Your Items
Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact.
Print & Attach Label
Download and print your pre-paid shipping label from the portal and affix it clearly to the outside of your package.
Drop Off & Track
Leave your package at any authorized carrier location; you will receive an email notification once your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing